Privacy Policy
Effective date: 20 September 2026
Last updated: 20 September 2026
| This Privacy Policy explains how Tonic Security Ltd. and its affiliates, including Tonic Security Inc. (collectively, “Tonic,” “we,” “us” or “our”), collect, use, disclose, retain and protect personal information in connection with our website, business activities and services. |
We greatly respect your privacy, which is why we make every effort to provide a platform that would live up to the highest user privacy standards. Please read this Privacy Policy carefully, so you can fully understand our practices in relation to personal information. Nothing in this Privacy Policy is intended to limit in any way your statutory rights, including your rights to a remedy or other means of enforcement.
This Privacy Policy primarily describes Tonic’s processing of personal information as a controller in connection with the Website and its business relationships. Where Tonic processes personal information contained in data submitted to the Tonic platform by or on behalf of a customer (“Customer Data”), Tonic generally acts as a processor or service provider on the customer’s behalf, and such processing is governed by the applicable customer agreement and data processing agreement. The customer remains responsible for its instructions and for providing any required notices to individuals.
This Privacy Policy may be updated from time to time and, therefore, we ask you to check periodically for the latest version of this Privacy Policy. If we implement material changes in the way we use your information, in a manner that is different from that stated at the time of collection, we will notify you by posting a notice on our Website or by other means and take any additional steps as required by applicable law.
1. WHAT PERSONAL INFORMATION WE COLLECT, WHY WE COLLECT IT, AND HOW IT IS USED
1.1 We Process the Following Personal Information:
1.1.1 Information provided through the Website. When you use the Website, we collect and process full name, email address, job title and company name when you interact with the Website, for example, when you send us a request for a demo or contact us.
1.1.2 Information automatically collected. We automatically collect certain information through your use of Tonic’s Services, such as cookies, pixels, tracking technologies and similar identifiers (“Technologies”), your Internet protocol (IP) address, and other device identifiers that are automatically assigned to your device, browser type and language, geo-location information, hardware type, operating system, internet service provider and other information about actions taken through the use of the Services and Website.
1.1.3 Information from Other Sources. Tonic also obtains information about you from other sources, including publicly or commercially available information, and through third-party data platforms, partners and service providers.
1.1.4 Information you provide to us in person. For example, when you visit one of our exhibition booths or attend one of our events and you provide us with your contact details. We will use this information to answer your inquiries or provide additional information to you.
1.1.5 Information we collect from online interactions. For example, if you attend a webinar, contact us via social media or otherwise interact with our business, including as a representative of a current / prospective customer, supplier or partner, we track and make a record of those interactions, which may contain your contact details, such as full name, email address, messages and any other information that you decide to provide us with.
1.2 We process information for the following purposes:
1.2.1 To allow you to make use of our Website. We will use your information to allow you to make use of our Website, including: (i) if you request a demo, we will use your personal information to process and answer your request for a demo; (ii) to answer your questions and to allow you to communicate with us (e.g., by using the Website chat); (iii) to analyze your use of our Website and to improve our Website; and (iv) to customize your experience.
1.2.2 For Administrative Purposes. Tonic uses your information: (i) to respond to your questions, comments, and other requests for customer support, or information, including information about potential or future services; (ii) for internal quality control purposes; (iii) to establish a business relationship; and (iv) to generally administer the Tonic Services.
1.2.3 To Market our Website and Services. Tonic uses information to market its Services. Such use includes: (i) notifying you about offers and services that may be of interest to you; (ii) tailoring content, advertisements, and offers for you, including targeting and re-targeting practices; (iii) conducting market research; (iv) developing and marketing new products and services, and to measure interest in Tonic’s services; (v) other purposes disclosed at the time you provide information; or (vi) as you otherwise consent.
1.2.4 Security purposes. Some of the abovementioned information will be used for detecting, taking steps to prevent and prosecuting fraud or other illegal activity; to identify and repair errors; to conduct audits; and for security purposes. Information may also be used to comply with applicable laws, with investigations performed by the relevant authorities, law enforcement purposes, and/or to exercise or defend legal claims.
1.2.5 De-identified and Aggregated Information Use. We may create and use aggregated, anonymized or de-identified information that does not identify, and cannot reasonably be used to identify, an individual or customer, for analytics, research, security, and improvement of the Services. Tonic does not use Customer Data to train general-purpose or third-party artificial intelligence models. Where artificial intelligence service providers process Customer Data to provide contracted functionality, they do so only on Tonic’s instructions and subject to appropriate contractual and security safeguards.
1.2.6 Cookies and Similar Technologies. We and third parties that provide content, analytics, advertising or other functionality on the Website may use cookies, pixels and similar technologies to automatically collect information when you visit or interact with the Website. We use Technologies that are essentially small data files placed on your device that allow us to record certain pieces of information whenever you visit or interact with the Website. If you would like to opt out of the cookies and similar technologies we employ on the Website, you may do so by blocking, deleting, or disabling them as your browser or device permits or through our cookie preference mechanism, where available.
1.3 The lawful bases we rely on for processing personal information are (if applicable):
1.3.1 The data subject has given consent to the processing of his or her personal information;
1.3.2 Processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract;
1.3.3 processing is necessary for compliance with a legal obligation to which the controller is subject; and/or
1.3.4 Processing is necessary for the purposes of our legitimate interests or those of a third party, including operating and improving our business and Services, protecting their security, managing business relationships and conducting relevant business-to-business marketing, except where those interests are overridden by your rights and interests.
2. HOW WE PROTECT AND RETAIN YOUR PERSONAL INFORMATION
2.1 Security. We have implemented and maintain reasonable technical, organizational and security measures designed to protect your information. However, please note that we cannot guarantee that the information will not be compromised because of unauthorized penetration to our servers. As the security of information depends in part on the security of the computer, device or network you use to communicate with us and the security you use to protect your user IDs and passwords, please make sure to take appropriate measures to protect this information.
2.2 Retention of your information. We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide the Services, maintain business and security records, comply with legal, tax, accounting and regulatory obligations, resolve disputes and enforce agreements. Retention periods vary depending on the nature of the information and the purpose for which it is processed. Customer Data is retained and deleted in accordance with the applicable customer agreement and data processing agreement. We may retain information for longer where required by law, necessary to establish, exercise or defend legal claims, or subject to a valid legal hold.
3. HOW WE SHARE YOUR PERSONAL INFORMATION
3.1 We share your information as follows:
3.1.1 We share personal information only where necessary for the purposes described in this Privacy Policy, including with service providers, business partners and professional advisers that support our business and Services, subject to appropriate contractual, confidentiality and data protection obligations.
3.1.2 We also share information with our affiliated companies about you.
3.1.3 We use third-party service providers to process your information for the purposes outlined above, including:
3.1.3.1 With cloud service providers for hosting purposes;
3.1.3.2 With websites and web content creation platforms to help us manage our Website;
3.1.3.3 With email providers, marketing, CRM, other similar tool providers;
3.1.3.4 With analytic companies, to help us understand and analyze information we collect in accordance with this policy.
3.1.4 To the extent necessary, with regulators, courts, banks or competent authorities, to comply with applicable laws, regulations and rules (including, without limitation, federal, state or local laws), and requests of law enforcement, regulatory and other governmental agencies or if required to do so by court order, as well as for internal compliance procedures and to protect the safety, security, and integrity of Tonic, our Services, customers, employees, property, and the public.
3.1.5 If, in the future, we sell or transfer, or we consider selling or transferring, some or all our business, shares or assets to a third party, we will disclose your information to such third party (whether actual or potential) in connection with the foregoing events (including, without limitation, our current or potential investors). If we are acquired by, or merged with, a third-party entity, or in the event of bankruptcy or a comparable event, we reserve the right to transfer, disclose or assign your information in connection with the foregoing events.
3.1.6 Where you have otherwise provided your consent to us for sharing or transferring your information.
4. YOUR PRIVACY RIGHTS
4.1 The following rights (which may be subject to certain exemptions or derogations) shall apply to certain individuals (some of which only apply to individuals protected by specific laws):
4.1.1 You have the right to withdraw consent to the processing, where consent is the basis of processing.
4.1.2 You have the right to access the personal information that we hold and request further details about how we process it, under certain conditions.
4.1.3 You have the right to demand rectification of inaccurate personal information about you. We will promptly correct any information found to be incorrect.
4.1.4 You have the right to object, under certain conditions, to processing based on our legitimate interests and to object at any time to processing for direct marketing purposes.
4.1.5 You have the right to the erasure of past data about you (your “right to be forgotten”) under certain conditions.
4.1.6 You have the right to demand that we restrict the processing of your personal information, under certain conditions, if you believe we have exceeded the legitimate basis for processing, the processing is no longer necessary, or if you believe your personal information is inaccurate.
4.1.7 You have the right to data portability of personal information concerning you that you provided us in a structured, commonly used, and machine-readable format, subject to certain conditions.
4.1.8 The personal information we collect is not used for automated decision-making and profiling, except for automated processes in the context of marketing. As stated above, you can opt out of direct marketing by Tonic by contacting Tonic directly or by following the instructions through the unsubscribe options in our email messages.
4.1.9 You may have the right to lodge a complaint with the data protection or privacy supervisory authority in your country or region.
4.2 You can exercise your rights by contacting us at privacy@tonicsecurity.com. You may use an authorized agent to submit a request on your behalf if you provide the authorized agent written permission signed by you. To protect your privacy, we may take steps to verify your identity before fulfilling your request. Subject to legal and other permissible considerations, we will make every reasonable effort to honor your request promptly in accordance with applicable law or inform you if we require further information to fulfil your request. When processing your request, we may ask you for additional information to confirm or verify your identity and for security purposes, before processing and/or honoring your request. We reserve the right to charge a fee where permitted by law, for instance if your request is manifestly unfounded or excessive. If your request would adversely affect the rights and freedoms of others (for example, would impact the duty of confidentiality we owe to others) or if we are legally entitled to deal with your request in a different way than initial requested, we will address your request to the maximum extent possible, all in accordance with applicable law.
4.3 Account and Customer Data requests. If you wish to delete a Tonic account, you may contact privacy@tonicsecurity.com. If your request relates to Customer Data processed by Tonic on behalf of a customer, please contact that customer directly. We will assist the customer in responding where required by applicable law and our agreement with the customer.
4.4 Marketing emails – opt-out. You may opt out of marketing emails at any time by using the unsubscribe link in the email or by contacting privacy@tonicsecurity.com. We may continue to send non-promotional communications concerning our business relationship, transactions, security or the Services.
5. INTERNATIONAL TRANSFERS OF PERSONAL INFORMATION
5.1 We may store and process personal information using service providers and infrastructure located in Israel, the European Economic Area, the United Kingdom, the United States and other countries in which Tonic or its service providers operate.
5.2 In order to run our business and provide the Website and Services, we may transfer personal information to countries outside your jurisdiction. Where required by applicable law, we implement appropriate safeguards for such transfers, which may include:
5.2.1 making sure the destination country has been deemed to provide an adequate level of protection for personal information; and/or
5.2.2 entering into approved transfer mechanisms, such as the European Commission’s Standard Contractual Clauses, the UK International Data Transfer Addendum or International Data Transfer Agreement, together with supplementary contractual, technical and organizational safeguards where appropriate.
6. USE BY CHILDREN
6.1 We do not offer our products or services for use by children and, therefore, we do not knowingly collect information from, and/or about children under the age of 18. If you are under the age of 18, do not provide any information to us without the involvement of a parent or a guardian. If we become aware that you provide information in violation of applicable privacy laws, we reserve the right to delete it. If you believe that we might have any such information, please contact us at privacy@tonicsecurity.com.
7. INTERACTION WITH THIRD PARTY PRODUCTS
7.1 We enable you to interact with third party websites, mobile software applications and products or services that are not owned, or controlled, by us (each, a “Third Party Service”). We are not responsible for the privacy practices or the content of such Third Party Services. Please be aware that Third Party Services can collect information from you. Accordingly, we encourage you to read the terms and conditions and privacy policies of each Third Party Service.
8. ANALYTIC TOOLS/COOKIES
8.1 Google Analytics. The Website uses a tool called “Google Analytics” to collect information about use of the Website. Google Analytics collects information such as how often users visit this Website, what pages they visit when they do so, and what other websites they used prior to coming to this Website. We use the information we get from Google Analytics to maintain and improve the Website and our products. We do not combine the information collected through the use of Google Analytics with information we collect. Google’s ability to use and share information collected by Google Analytics about your visits to this Website is restricted by the Google Analytics Terms of Service, available at https://marketingplatform.google.com/about/analytics/terms/us/ , and the Google Privacy Policy, available at https://www.google.com/policies/privacy/. You may learn more about how Google collects and processes data specifically in connection with Google Analytics at https://www.google.com/policies/privacy/partners/. You may prevent your data from being used by Google Analytics by downloading and installing the Google Analytics Opt-out Browser Add-on, available at https://tools.google.com/dlpage/gaoptout/.
8.2 We may permit analytics and advertising partners to use cookies and similar technologies on the Website to measure engagement and, where permitted by law and subject to applicable consent requirements, provide more relevant advertising. These activities relate to Website and marketing data and do not include Customer Data processed through the Tonic platform. You may manage non-essential technologies through our cookie preference mechanism or your browser settings.
8.3 We reserve the right to remove or add new analytic tools, cookies, pixels and other tracking technologies.
9. SPECIFIC PROVISIONS APPLICABLE UNDER CALIFORNIA PRIVACY LAW
9.1 California Privacy Rights. To the extent the California Consumer Privacy Act, as amended (“CCPA”), applies to Tonic’s processing, California residents may have rights to know and access personal information, request correction or deletion, receive information about categories of sources, purposes and recipients, and opt out of the sale or sharing of personal information. Tonic does not sell or share personal information as those terms are defined under the CCPA. Requests may be submitted to privacy@tonicsecurity.com and will be handled subject to applicable verification and legal exceptions. Tonic will not discriminate against an individual for exercising applicable privacy rights.
9.2 Browser signals. Tonic does not respond to general “Do Not Track” signals. Where required by applicable law, Tonic recognizes legally valid opt-out preference signals, such as Global Privacy Control, for the browser or device from which the signal is sent.
10. CONTACT US
10.1 If you have any questions, concerns or complaints regarding our compliance with this notice and the data protection laws, or if you wish to exercise your rights, we encourage you to first contact us at privacy@tonicsecurity.com.